Contact Us

Please contact vHost Direct Limited using one of the methods below.
Alternatively, you can email us on We always aim to respond to contact within 1 working day, resolving any issues within that week (5 working days).
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc...) then please contact us at with as much detail as possible. We will of course investigate your complaint immediately.

At vHost Direct, we value the service we offer; however in the interest of improvement, we welcome your feedback. If you wish to make a complaint about a service you have received or feedback on how we may improve, please email us at with as much information as possible. We will acknowledge your email within 1 working day, and aim to resolve any outstanding issues within 5 working days.

Should you not be satisfied with the initial outcome, we welcome you to escalate your complaint to director level by emailing

You are also able to make a formal complaint about vHost Direct (the registrar) to Nominet (the .uk registry) here: